Expert training for healthcare, with emphasis on the diagnostic laboratory.

Expert training for healthcare, with emphasis on the diagnostic laboratory.

Archive

Free Quality Tool Lesson! In this module, you will learn to see and understand variation in healthcare processes. Understanding variation is critical to determining which of many possible responses are appropriate for resolving an issue. After you have completed this lesson, you will be...

Free Quality Tool Lesson! In this module, you will learn to create and interpret a Run Chart. The Run Chart is an essential tool for understanding process performance. The chart makes variation over time visible. This lesson includes: ...

Free Quality Tool Lesson! In this module, you will learn how to create and understand a Control Chart. The Control Chart is the best tool for determining process stability and for verifying that a change to the process resulted in improved performance. This lesson includes: ...

Free Quality Tool Lesson! In this module, you will learn how to use a tool called a Causal Tree to find the factors and conditions that lead to actions, which collectively cause problems. The causal tree is a tool for investigating all of the factors and conditions...

Free Quality Tool Lesson! In this module, you will learn how to create and use one of the seven basic quality tools. This tool is called the cause and effect diagram or the Fishbone. The Fishbone is used to discover the many causes of...

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