Expert training for healthcare, with emphasis on the diagnostic laboratory.

Expert training for healthcare, with emphasis on the diagnostic laboratory.

Value Stream Mapping 101: Healthcare Process Redesign

Value Stream Mapping 101 for Healthcare

Value Stream Mapping 101: Healthcare Process Redesign

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Jean Rothgeb
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VSM 101

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6.0 Contact hours ($59.99)

Welcome To Value Stream Mapping!

Understanding process flow is easier if you can actually see how materials, people and information move.  The Value Stream Map is a Lean tool that makes movement visible.  In this course, you will learn to distinguish between value and waste, how to measure process flow, and how to make both visible.  You will apply these concepts to a process from your own experience, creating a current state map followed by a future state map and finally an ideal state map.

The course is presented in 5 lessons:

  • In the introductory lesson, you will learn the rationale behind the Value Stream Map and  and will define value.
  • Unit 1 (Lesson 2) discusses essential  concepts and measures.
  • Unit 2 (Lesson 3) begins the construction of the map and includes detailed instruction for executing stages one through seven–diagramming flow and measuring waste.
  • Unit 3 (Lesson 4) continues with stages 8 through 10–finding the barriers to flow and creating a future state map with estimated gains.
  • Unit 4 (Lesson 5) is the final unit and it covers imagining the ideal state and making a plan for achieving the best design of the process.

In this course, you will learn how to develop each section of a current and future state map in a step by step format. It is helpful if you practice each step as we proceed. You may handwrite the map (this is the best option) or use the value stream map template below.

At the end of this presentation the student will be able to:

  • Explain the logic behind the use of the Value Stream Map
  • Use and explain each element of the Value Stream Map
  • Understand and apply common VSM measures: Takt Time, Cycle Time, Lead Time and Percent Efficiency
  • Complete a current state and future/ideal state Value Stream Map using a process from the learner’s environment

The entire course will require approximately 6 hours and you will work at your own pace. Completion of additional reading, a reflection point and a quiz are required to obtain a certificate of completion and credit hours. 

If you are seeking P.A.C.E.® Credits, completion of the P.A.C.E.® Evaluation Form is required.

The following is included in this course:

  1.  Five short instructional videos (total time 50 minutes)
  2.  Case Study
  3. Reflection questions to facilitate critical thinking
  4.  Quiz-10 questions
  5.  Assignment: Create a current state map and identify conditions for improvement.

Interactive Course: http://www.dangeloadvantage.com/events/

Workshops are live virtual classrooms; they are instructor-led and are intended to help you explore lessons in depth, ask questions regarding the content or share lessons learned with other learners. Go to Events to register.


Course references can be accessed in the Materials tab at the top of this page.

References

American Society for Quality. “Quality Glossary.” Retrieved from https://asq.org/quality-resources/quality-glossary.  Accessed April, 2020

American Society for Quality. “Value stream mapping.” Retrieved from https://asq.org/quality-resources/lean/value-stream-mapping.  Accessed April, 2020

Deming, W. E. (1986) Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study.

Liker, J.K. (ed.) (1998) Becoming lean: inside stories of U.S. manufacturers. Portland, OR: Productivity Press.

Tague, N.R. (2005) [1995].  The quality toolbox (2nd ed.). Milwaukee: ASQ Quality Press.

Toggl. “Takt time vs. cycle time vs. lead time.” Retrieved from https://toggl.com/takt-time-cycle-time-lead-time/. Accessed April, 2020.

Womack, J.P. and Jones, D. (1996) Lean thinking: banish waste and create wealth in your corporation.  New York: Simon & Schuster.

Womack, J.P., Jones, D. and Roos, D. (1990) The machine that changed the world: the story of Lean production.  New York: Harper Colins.

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