Expert training for healthcare, with emphasis on the diagnostic laboratory.
In this workshop, we will discuss the current condition and simple data collection techniques to include how, where, when and by who. The continuous improvement tools will be discussed to include: Process flow charts, Pareto principle (80/20 rule), and Trend charts. We will discuss Ranking Causes and moving from...
P.A.C.E ® 1.5 Contact hour(s) Description In this 1.5 hour free mini-series you will learn the basics of Lean, Six Sigma and understand how to benefit from the application of this methodology in your daily work. Six Sigma is a consistent data driven standard approach to...
In this workshop, we will discuss the meaning, process and application of a Kaizen event and explain the Lean tools used. We demonstrate the process steps of a Kaizen event and work through the process from notification of the team through follow-up for process improvements.
P.A.C.E ® 1.0 Contact hour(s) Description: Over the next six weeks, you will learn free simplistic tips that will guide you to make improvements while eliminating bottlenecks and painful rework in the laboratory. This series will teach your team how to effectively identify sources of...
You will learn to identify most if not all of the contributing factors for the selected issues and will understand the reasons for occurrence. In our first session within the series, What is going on here? we reviewed the list of team member frustrations and chose...
You will learn to identify most if not all of the contributing factors for the selected issues and will understand the reasons for occurrence. We describe the process of observation in the workplace. We go to the place where the work is occurring to see...
P.A.C.E ® 1.5 Contact hour(s) Description In this 1.5 hour free mini-series you will learn the basics of Lean, Six Sigma and understand how to benefit from the application of this methodology in your daily work. Six Sigma is a consistent data driven standard approach to...
By studying the process flow we grasp the handoffs, bottlenecks, defects and what happens from start to finish. We create a high-level process flow consisting of 5 steps from a call center to note how our original issue, missing information, actually happened. The process begins...
We note opportunities or defects that occur within our process flow and start the improvement process. We discuss designing a more efficient process. We learned that the outcome of our issue, missing information, resulted in daily firefighting that included lack of management support, rework, waiting, customer...
We will understand how to continue with the improvement process. We revisit the original process map, choose another problem, brainstorm with our team and work to eliminate this issue from reoccurring.In this final firefighting tip, we discuss continuing with the improvement process. We revisit the...
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This ebook will change everything you ever thought about eliminating frustration at work. Find the secret to simple process improvements.
