Certificate Program

This unit covers creating a diagram of flow and adding step and process measurements The elements of flow–people, materials and information–must be understood in order for process performance to make sense.   Creating optimal flow through a process involves linking value-added steps together as seamlessly as possible.  This ensures that the three elements are not creating […]

Unit 4 describes how to create the future state map and design a plan for action. After the solutions identified in the future state map have been implemented, and their effect of process performance analyzed, the task of optimizing the process continues with a  future state map.  Using Lean tools, the ideal state can be

The goal of this assignment is to demonstrate your acquired skill set by creating a simple Value Stream Map (VSM) using what you have learned in this course.  Your assignment is to diagram and describe a familiar, but wasteful process, preferably using a healthcare-related process; however, absent a healthcare example, you may  use any process

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Imagine that you and your team are creating a value stream map and have completed the observation step.  You have attempted to depict flow and measure cycle time for each step in the process by observing multiple individuals performing the same process.  You find that not only do the workers perform the steps differently, they