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Expert Online Non-technical Training for the Diagnostic Laboratory
This course includes an Interactive Course Workshop: (click to view events) The objective of the interactive work shop is to explore the approach to lessons learned throughout the course and understand the adaptability to the live workplace environment. We will answer the questions as presented by the learner “What will I learn from this course and
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American Society for Quality. “Quality Glossary.” Retrieved from https://asq.org/quality-resources/quality-glossary. Accessed April, 2020 American Society for Quality. “Value stream mapping.” Retrieved from https://asq.org/quality-resources/lean/value-stream-mapping. Accessed April, 2020 Deming, W. E. (1986) Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study. Liker, J.K. (ed.) (1998) Becoming lean: inside stories of U.S. manufacturers. Portland, OR: Productivity Press. Tague, N.R. (2005) [1995]. The quality
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VSM Future State from Laboratory Learning Solutions on Vimeo. The last step is to develop a future state map. The improvements from the Current State are identified, implemented and as a result, steps are omitted, waste is eliminated and turn around time is improved. The process is redesigned for workflow efficiency and lead time, cycle time,
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VSM: Waste Elimination from Laboratory Learning Solutions on Vimeo. Once the current state VSM is complete with metrics we will begin to note defects, waste and inefficiency. This waste is usually buried in a non-value add process. Based on identification of defects, we note the opportunities in the form of a kaizen burst. A kaizen
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Lummus, R, Vokurka, R. & Rodeghiero. (September 2006) Improving quality thought value stream mapping: a case study of a physician’s clinic. Total Quality Management and Business Excellence, 17(8): 1063-1075. DOI: 10.1080/14783360600748091.Retrieved from https://www.researchgate.net/publication/232900833_Improving_Quality_through_Value_Stream_Mapping_A_Case_Study_of_a_Physician’s_Clinic. Accessed April 2020. Suggested Reading Henrique, DB., Rentes, AF, Filho, MG & Esposto, KF (2016). “A new value stream mapping approach for healthcare environments.”
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