Laboratory

Interactive Course Workshop

This course includes an Interactive Course Workshop: (click to view events) The objective of the interactive work shop is to explore the approach to lessons learned throughout the course and understand the adaptability to the live workplace environment. We will answer the questions as presented by the learner “What will I learn from this course and

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References: VSM 101 Labs

American Society for Quality. “Quality Glossary.” Retrieved from https://asq.org/quality-resources/quality-glossary.  Accessed April, 2020 American Society for Quality. “Value stream mapping.” Retrieved from https://asq.org/quality-resources/lean/value-stream-mapping.  Accessed April, 2020 Deming, W. E. (1986) Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study. Liker, J.K. (ed.) (1998) Becoming lean: inside stories of U.S. manufacturers. Portland, OR: Productivity Press. Tague, N.R. (2005) [1995].  The quality

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VSM 101: Additional Reading VSM LAB

Lummus, R, Vokurka, R. & Rodeghiero. (September 2006) Improving quality thought value stream mapping: a case study of a physician’s clinic. Total Quality Management and Business Excellence, 17(8): 1063-1075. DOI: 10.1080/14783360600748091.Retrieved from https://www.researchgate.net/publication/232900833_Improving_Quality_through_Value_Stream_Mapping_A_Case_Study_of_a_Physician’s_Clinic. Accessed April 2020. Suggested Reading Henrique, DB., Rentes, AF, Filho, MG & Esposto, KF (2016). “A new value stream mapping approach for healthcare environments.”

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