Expert training for healthcare, with emphasis on the diagnostic laboratory.
Instructions for Taking the Quiz Select an answer for every question. Unanswered questions will be scored as incorrect.There are three possible question types:Multiple Choice: click to indicate your choice. Currently, only one answer can be selected for a multiple-choice question. One Answer can be saved only...
The goal of this assignment is to demonstrate your acquired skill set by completing a simple A3 Form using what you have learned in this course. Your assignment is to diagram and describe a familiar, but wasteful process, preferably using a healthcare-related process; however, absent...
Please follow the link below to read the article about using a Value Stream Map to evaluate a process in a physician's office. Lummus, R, Vokurka, R. & Rodeghiero. (September 2006) Improving quality thought value stream mapping: a case study of a physician’s clinic. Total Quality...
This lecture describes forming an A3 team and developing a problem statement. A3 Unit 1 from Laboratory Learning Solutions on Vimeo. The team composition is critical to the success of the team. Without adequate representation from all parties with a vested interest, the problem analysis and solution...
In this unit, methods for clearly understanding and describing the current condition are presented. Without a clear understanding of the current state, teams may find themselves solving the wrong problem. Some studies estimate that 70% of improvement teams fail to realize and hold the gains...
Unit 3 focuses on problem identification and analysis. The lecture is the longest in the series, but the information covered is essential to identifying the best area of focus for the team's time and resources. Most of the time in healthcare, errors are blamed on humans,...
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