Lean

This module focuses on finding and analyzing problems using two Lean tools–the 5 Whys and the Fishbone. The third element on the A3 Form is focused on finding the problems in a process and analyzing how those problems might contribute to the performance the team sees in the current state.  This unit discusses how to […]

The final unit on the left side of the A3 form provides instructions for ranking the causes the team has identified and crafting a statement about the target condition. This module covers the final element on the left side, the current state side, of the A3 form–Ranking Causes.  Often, after analyzing a complex process, the

In this second module, the importance of developing a problem statement is discussed.  A concise background statement ensures that anyone reviewing the A3 form clearly understands the reason the team was formed and the problem they are seeking to resolve.  The statement must be specific and succinct.  The module also covers the formation of the

Introduction summary video. Summary of course. This first lecture defines the course: Objectives, learner requirements, A 3 background/logic, A 3 definition, and the A 3 layout/report which provides the outline for this course. Objectives include the following: 1) Follow A 3 background/logic, evaluate/interpret each A 3 element/section,2) Formulate an A 3,  organize each element/section of

h We discuss conducting an observation in the area of focus to follow a unit of work through the process and gain an understanding of the process details. This could be a specimen, patient or a file. The steps are as follows: Schedule a visit to go and see Communicate the defective process to the

One of the first steps in applying Lean tools and techniques is to correctly identify and eliminate waste. Once we eliminate waste we can dig deeper to understand the current condition and work to redesign the process more efficiently. The process requires to observe and ask “WHY” to thoroughly understand the details and identify potential issues.