Expert training for healthcare, with emphasis on the diagnostic laboratory.

Expert training for healthcare, with emphasis on the diagnostic laboratory.

Courses

What Every Phlebotomist Should Know: Uncovering Errors from Laboratory Test Order to Report

What Every Phlebotomist Should Know: Uncovering Errors 6.0 Contact Hours ($59.99) Course Description 6.0 Contact Hours ($59.99): To understand how diagnostic testing errors occur, we will review the path of a laboratory order from physician to report. We will learn the process steps and activities along the path of a order through three phases of […]

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The Role of a Phlebotomist: Understanding Quality and Patient Safety

Welcome to Phlebotomy and Patient Safety 6.0 Contact Hours ($59.99) Course Description In this course, you will learn the importance of patient safety in healthcare as it relates to the role of the phlebotomist. You will understand your role associated with avoiding errors and risks factors in your daily work. We will learn the history

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Lean culture 101

Lean Culture 101: Laying the Foundation for a Lean Transformation

6.0 Contact hours ($59.99) How to set the stage for change It may seem that building a Lean organization would require a focus on Lean principles, tools and technique but failing to first stabilize the substrate on which the Lean edifice is built is a blueprint for failure. Taiichi Ohno states that a Lean culture

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Fast Track Value Stream Map

Value Stream Mapping: Healthcare Process Redesign (Fast Track)

1.0 Contact hour ($9.99) Welcome To Value Stream Mapping! Understanding process flow is easier if you can actually see how materials, people and information move.  The Value Stream Map is a Lean tool that makes movement visible.  In this course, you will learn to distinguish between value and waste, how to measure process flow, and

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Free Course Variation

Variation

Free Quality Tool Lesson! In this module, you will learn to see and understand variation in healthcare processes. Understanding variation is critical to determining which of many possible responses are appropriate for resolving an issue. After you have completed this lesson, you will be able to identify the two main sources of variation in healthcare,

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