Expert training for healthcare, with emphasis on the diagnostic laboratory.
We will understand how to continue with the improvement process. We revisit the original process map, choose another kaizen burst, brainstorm with our team and work to eliminate this issue from reoccurring. Once again, we will follow the identical method and work to eliminate the remaining...
We note opportunities or defects that occur within our process flow and start the improvement process. We discuss designing a more efficient process. We learned that the outcome of our issue, missing information, resulted in daily firefighting that included lack of management support, rework, waiting, customer dissatisfaction...
By studying the process flow we grasp the handoffs, bottlenecks, defects and what happens from start to finish. We create a high-level process flow consisting of 5 steps from a call center to note how our original issue, missing information, actually happened. The process begins with...
You will learn to identify most if not all of the contributing factors for the selected issues and will understand the reasons for occurrence. We describe the process of observation in the workplace. We go to the place where the work is occurring to see for...
You will learn to identify most if not all of the contributing factors for selected issues and will understand the reason(s) for occurrence. In our first session within the series, What is going on here? we reviewed the list of team member frustrations and chose one. We...
P.A.C.E ® 1.0 Contact hour(s) Description: Over the next six weeks, you will learn free simplistic tips that will guide you to make improvements while eliminating bottlenecks and challenging rework in the laboratory. This series will teach your team how to effectively identify sources of waste that...
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